Cisco Prime Collaboration Dashboards – Monitor your voice and video network easily

Cisco Prime Collaboration has proven to be a very useful network management system in these uncertain times of the global pandemic. As a vast majority of employees were forced to work remotely, the robust framework of Cisco Prime Collaboration enabled easy migration of work to the home environment.

Dashboards

One of the major advantages of Cisco Prime Collaboration is the flexibility of its dashboards. The dashboards help to monitor the network through their near real-time information on the core Unified Communications and TelePresence components. There are different types of dashboards that facilitate the monitoring of system health on a continuous, real-time basis.

Performance Dashboards

These include performance page monitors and displays system-defined dashboards as per the set performance parameters. Apart from the system defined dashboards for each device or cluster, it is possible to view the trends with the help of the trend dashboard.

Some of the dashlets available on the performance dashboard include:

• Unified CM and Unity Connection
• System Summary
• Communications Manager Summary
• Call Activity
• Gateway Activity
• SDL Queue
• Cisco TFTP
• CPU and Memory
• Disk Usage
• CTI Manager
• Heartbeat
• SIP Activity
• Process
• Database Summary
• Phone Summary
• Device Summary
• IM and Presence Summary
• Cisco Jabber Summary
• Learned Patterns

Alarm Dashboard

This dashboard facilitates the identification of the most affected TelePresence endpoints with alarms, devices with alarms, as well as device alarm summary.

Some of the dashlets available under this dashboard are:

• Top 10 TelePresence Endpoints with Alarms
• Top 10 Devices with Alarms
• Device Alarm Summary

Custom Performance Dashboards

Apart from the two system-defined dashboards, you can add customized dashboards on the home page. For this, you will have to go to the Network Health Overview and access the performance tab from there. The results are available either in a graphical or tabular view. The graphical view is the default view and it is limited to six counters. The tabular view will display up to 50 counters. This is a highly informative feature as Min., Max., and Avg. values for the counters are also displayed on the dashboard.

Thus, you can see that the Cisco Prime Collaboration dashboards are quite informative and handy when it comes to real-time monitoring and management. One of the basic requirements of networking management is the ability to detect the problem and address it on a real-time basis. Any delay in identifying and rectifying problems could be detrimental to overall network management.

Thankfully, Cisco Prime Collaboration dashboards offer the right mix of systems provided and customizable dashboards to enable the smooth functioning of your network. Much of the process is routine and hence detecting problems is also inbuilt. For specific requirements, the system offers the needed flexibility to highlight what is important for each cluster or device. Thus network managers can monitor and manage the system as effectively as possible, even when the employees are working remotely.

That, perhaps, is the greatest strength and advantage of using Cisco Prime Collaboration dashboards.

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